After years of dominance from Japanese automakers, Ford has moved past Honda in initial vehicle quality rankings and is now in a statistical tie with Toyota at the top of the list, according to the 2009 U.S. Global Quality Research System study. The good news resonates loudly in the ears of Preston Ford employees who have been the leading provider of Ford cars in the Delaware – Maryland area.
The GQRS survey measured 2009 model-year vehicles' initial quality in two categories: the number of things gone wrong and customer satisfaction with vehicle quality during the first three months of ownership.
At 1,228 problems per 1,000 vehicles, Ford, Lincoln and Mercury models showed a 5-percent improvement in things gone wrong. Honda had 1,422 things go wrong per 1,000 vehicles, while Toyota was at 1,150. As far as customer satisfaction with vehicle quality, Ford came in at 79 percent, an improvement of 2 percent. This tied Honda and Toyota's scores.
According to Brent Durham, Internet Marketing Manager for Preston Ford, “This is news we have been anticipating for quite some time. We have proudly stood behind the Ford brand since 1975, and we are thrilled that Ford is finally getting the recognition it deserves in the initial quality research studies. Ford’s commitment to its loyal customers is finally paying off.”
The good news comes on the heels of F-Series truck being named the number 1 selling truck in the USA for the past 32 years. Preston Ford took top honors from Ford USA for being the top Ford dealer in the Washington Region in F-Series sales.
Preston Ford has enjoyed the satisfaction of being Maryland’s number 1 destination for new and used Ford cars and trucks. They are under the family umbrella of Preston Automotive Group, one of the largest auto dealers serving the Delaware – Maryland area.
For more information on Preston Ford, visit http://www.prestonford.com/default.asp?newused=1
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